Applicable laws require investment firms to keep personal data for a period of time. Based on the entity you're registered under, that is seven years under Trading 212 UK Ltd, or five years under Trading 212 Markets Ltd.
This obligation overrides any “right to be forgotten” under applicable data protection laws for the relevant period, therefore we may be unable to erase your personal data related to your Trading 212 account.
You can be certain, however, that your personal data will be held safely and securely and can be used only for the fulfilment of our regulatory requirements.