This is a safety measure we, as an FCA-regulated investment broker, implement to protect our customers and address potential financial vulnerabilities. This aligns with our Consumer Duty obligations, which mandates firms to prevent foreseeable harm, wherever possible.
We have introduced a number of measures to track your account activity and proactively inform you of any behaviour that could potentially lead to financial harm.
We compare your declared annual income and savings to the following patterns:
- Deposits exceeding the amounts you initially declared
- Potential losses, based on historical market data - to assess their impact on your financial health
- Amounts deducted as fees and charges - to evaluate any negative effects on your financial standing
📄 Large numbers of trades and/or deposits for a short period of time are also considered an unusual financial activity.
We will notify you with an email if there are any discrepancies between your activity and your financial details.
Updating the "My account" section in your app ensures our assessments are accurate and your investment strategies align with your financial situation and goals. 🙏
📄 Visit the Investing 101 and Navigating life's challenges that are aimed at helping you with your trading journey.