To deactivate and close an active account you can send us an email requesting the closure by following the link below. (↓)
You should do the following steps before contacting us:
- Close open positions [CFD] / Sell existing shares [Invest/ISA]
- Withdraw the remaining balance.
- If there are any funds left, they can also be refunded to the same payment method you have used for your deposits.
*Due to regulations we are required to preserve certain books and records. We take the security of all collected data very seriously, and we will not use this data for anything beyond the fulfilment of the regulatory requirements.