To deactivate and close an active account you can send us your request to firstname.lastname@example.org
You should do the following steps before contacting us:
- Close all your currently open positions
- Withdraw the remaining balance
- If there are any funds left, they can also be refunded to the same payment method you have used for your deposits.
*Due to regulations we are required to preserve certain books and records. We take the security of all collected data very seriously, and we will not use this data for anything beyond the fulfillment of the regulatory requirements.*