To deactivate and close an active account, you can go to your account's Menu and press Settings . When you access the Account Details section, you will be able to select Close Account at the bottom of the screen*.
You should do the following steps before closing the account:
- Close open positions [CFD] / Sell existing shares [Invest/ISA]
- Withdraw the remaining balance. If it is less than the minimum withdrawal amount, you can contact us and we will assist further.
Before confirming the account closure, you will see each account under your email address which will be closed.
For web app:
- Press on your email at the top right corner of your screen;
- After that tap on Settings ;
- Account details→Close account.