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  2. Getting Started

Getting Started

Opening an account

  • How much money do I need to start?
  • What is the minimum age?
  • What is a Tax Identification Number (TIN) and where to find it?
  • Why do you need my Tax Identification Number/National Insurance Number?
  • How to verify my account?
  • What are the ID document requirements?
See all 15 articles

Deposit

  • What payment methods do you accept?
  • Do you charge any fees for funding my account?
  • How long does it take to fund my account?
  • Why is my deposit still not reflected?
  • Can I fund my account using a business bank account?
  • Can I fund my account through someone else’s bank account or credit card?
See all 12 articles

Withdraw

  • How does the system choose which card the withdrawn funds go to?
  • How to withdraw funds from my account?
  • What are the available withdrawal methods?
  • Do you charge any fees for withdrawing money?
  • How long does it take to withdraw money from my account?
  • What should I do if my withdrawal is missing after 3 working days?
See all 11 articles
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