Opening an account
- How much money do I need to start?
- What is the minimum age?
- What is a Tax Identification Number (TIN) and where to find it?
- Why do you need my Tax Identification Number/National Insurance Number?
- How to verify my account?
- What are the ID document requirements?
Deposit
- What payment methods do you accept?
- Do you charge any fees for funding my account?
- How long does it take to fund my account?
- Why is my deposit still not reflected?
- Can I fund my account using a business bank account?
- Can I fund my account through someone else’s bank account or credit card?
Withdraw
- How does the system choose which card the withdrawn funds go to?
- How to withdraw funds from my account?
- What are the available withdrawal methods?
- Do you charge any fees for withdrawing money?
- How long does it take to withdraw money from my account?
- What should I do if my withdrawal is missing after 3 working days?