For security reasons, we will send your withdrawn funds using the same payment methods you have used for funding your account. If you have funded your account using:
- Bank transfer - we will return your funds to your bank account
- Debit/Credit card* - we will refund the money to your card.
If you have used multiple cards, our system will select one of them to send your funds to.
Note: When you have used various methods of payment to fund your account with us, we will send your money to your debit/credit card.
Note 2: If the deposits were mainly issued via bank transfers, and you'd prefer to have the funds allocated back to the same account, then please do not hesitate to reach us. Our team will review each inquiry, and a fair outcome will be provided**.
*If your debit/credit card has been cancelled you should send us a confirmation document from your bank at firstname.lastname@example.org
**Whenever possible & while complying with the highest AML standards