π‘ Here are some quick tips on how to maximise your account's security:
- Enable Two-factor Authentication. Find out how π here.
- Enable Passcode and biometric recognition on your mobile device. Find out how π here.
- Please make sure that you do not leave your mobile unattended. You can keep track of all devices you've logged in from via the dedicated feature.
- While using our web app in public places, enable Privacy mode to hide your account's sensitive data.
- Use a unique password for Trading 212. It's risky to use the same password on multiple sites.
- If your password for one site is hacked, it could be used to get into your accounts for multiple sites. We conduct a proactive check on all passwords and will notify you if yours is considered as 'weak'
- If you are using a communal or shared device, even at home, ensure that you log out after every trading session.
- When communicating with our team via email, ensure that you are dealing with our registered domains - trading212.com or trading212.co.uk
- We do not make outbound calls. If you are called by someone claiming to represent Trading 212, please let us know immediately by contacting info@trading212.com
It is important to remain cautious if anyone claims to be affiliated with Trading 212 and approaches you. Please note that Trading 212 will never contact you via SMS to request any account-related information or provide advice. If you encounter any suspicious individuals or organizations, we strongly recommend reaching out to us through our official channels, such as our Contact form or the Chat with Us button within your Trading 212 app.