Order volumes are highest during busy market hours, for example when the UK or US markets open. During this time, your order details in the History screen, may take a few minutes longer than usual to show.
This only affects what you see in the app. Your order has already gone through. There’s nothing you need to do - the details will update automatically.
While the details are updating, you’ll see a “We’re updating the details” notice in place of your order details. Your order will still show in your History list.
📄 Note
If your order details haven't been updated after 30 minutes, get in touch with us via the in-app chat and share your order ID so we can check it for you.