How can I change my residential address?

You can request an update of your residential address directly via the trading app*. Here is how to do it:

1. Go to your Menu; 
2. Select Settings; 
3. Press on Account details 
4. Tap on the Update address button.
5. Then, you need to choose a Proof of Address document to upload:

You will then see a new window where you can upload a Proof of Address document. We will review it and will send our confirmation once the address has been changed. 

Please note that depending on where your account is registered, the acceptable documents may vary: 

• For UK & EEA countries residents 
• For Non-EEA countries residents

All Proof of Address acceptance criteria can be found here.