Here are the steps you should follow π
- Check your available balance to ensure you have enough funds for the transaction.
- Check the payment details to make sure everything is entered correctly (card number, expiration date, etc.).
- Contact the merchant directly and ask them about the status of your transaction. They may have a technical problem processing your payment and may provide you with alternative payment options.Β
- If the issue persists, contact us for further assistance.
π Note
For ATM-related issues or indications of potential fraud with your card, you should contact usΒ as soon as possible.