Crypto-assets are high-risk, and you could lose all your money. Your capital is at risk. Prices can be volatile, and you may have no protection if things go wrong.
You should consider whether you understand how crypto-assets work and whether you can afford to take the high risk of losing your money.
We aim to put the customer at the heart of everything we do, and as such, your feedback is invaluable to us. Despite our efforts, there may be occasions where your expectations aren't fully met. Please don't hesitate to reach out to our customer service team. We're fully committed to helping you.
The Complaints Procedure is included within the Disclosure Notice. Depending on the entity you are registered under, the following Disclosure Notice will apply:
To submit a complaint, please fill out the following form: