Our aim is to put the customer at the heart of everything we do, and as such, your feedback is invaluable to us. Despite our efforts, there may be occasions where your expectations aren't fully met. Please don't hesitate to reach out to our customer service team. We're fully committed to assisting you.
To submit a complaint, contact us here with the following details 👇
- your account's email address
- an explanation of the issue
- the date when the problem started
- your preferred resolution
The Complaints Procedure is included within the Disclosure Notice. Depending on the entity you are registered under, the following Disclosure Notice will apply: