How can I carry on using Trading 212 services?
The pop-up message below will appear on your Trading 212 account from 22 December 2020 onwards asking you to confirm that you agree with the statements below. If you do, no further action will be required.
*Your mobile app needs to be updated to the latest version to see this message.
Will this affect my investments?
No, your investments and assets will remain unaffected.
Which regulatory body will I be protected by?
You'll remain a client of Trading 212 UK and your account will continue to be regulated by the Financial Conduct Authority (FCA). However, you will not benefit from any additional EU protection.
How will my assets be protected?
The Financial Services Compensation Scheme (FSCS) will continue to protect your investments.
What if I need to make a formal complaint?
Our complaints policies will remain unchanged. If we can’t put things right, your complaint can be escalated to the FOS. As always, we'll do our best to ensure that you receive nothing less than outstanding service, and you can reach our 24/7 customer care team in case you're unhappy or any doubts arise.
What if I haven’t decided yet before January 1st 2021?
As of 1 January 2021, if you have not consented, your account will be put in "close only" mode, meaning you will no longer be able to place new trades, just close existing ones.