All regulated brokers, like us, are required to follow specific AML (Anti Money Laundering) and KYC (Know Your Customer) guidelines. We proactively monitor all transactions under an account, and as a part of our risk management procedures, we may require an additional document (such as a Proof of Address document), which aim is to ensure the account meets the standard for market compliance requirements.
To safeguard you against fraud and other financial crime, we require that your identity document remains valid and updated upon the expiry of the one provided on the opening of your account.
To give you sufficient time to upload valid documentation, we'll start reminding you about this two weeks prior to the document expiration. Please bear in mind that we may not be able to fulfil your withdrawal requests, and your account will be limited to 'Sell-only' until your valid identity document is not verified.