Your Proof of Address will be successfully verified and accepted if it is:
- Issued in your name
- Showing your valid address
- Dated within the last 3 months
- Showing all details of the document (cropped and folded documents cannot be accepted*)
We will accept the following documents as Proof of Address:
- Bank statement (issued in a branch of the bank, delivered as a paper letter or downloaded in a PDF format from your online banking).
*For Non-EU residents, we'll only accept a bank statement as a Proof of Address document. - Credit Card statement (for EU customers)
- Council Tax bill (for UK customers)
- Tax letter/bill
- Governmentally issued Address certificate
- Landline phone bill
- Broadband Internet bill
- Your ID card or Drivers Licence (in case the document contains your address and you have not used it for ID verification)
We will not accept any of the following documents as Proof of Address:
- Receipts
- Delivery Invoices
- Insurance Bills
- Handwritten Documents
- Mobile Phone Bills
- Bills Issued to a business account name